Suite.030 provides luxury hand-picked VIP serviced apartments in Germany with a dedicated concierge team, ensuring that your stay in Berlin will be as stress free and relaxed as possible. Winner of Luxury Lifestyle Awards Best Luxury VIP Serviced Apartments in Germany, we spoke with Kolja Stegemann, Managing Director of Suite.030 about his company’s journey and the successes that have allowed him to be recognised as one of the best in the hospitality industry.
Kolja Stegemann
What did you do before you started at Suite.030?
Kolja Stegemann: I worked in the advertising industry and the last years before Suite.030 where I was a Strategy Consultant with a focus on brand development and business model design.
Tell us about your journey as managing director of the company?
Kolja Stegemann: Lead by my own experiences, I decided to build a platform for design and luxury furnished apartments and bring the serviced apartment industry a bit closer to the hotel industry. Our core promise:
- Quality – we check every apartment according to the international star classification standards (4+5*)
- Style – each apartment is handpicked, and we know it by heart
- Service – our concierge services make the stay easy, comfortable and the apartment a real home away from home.
The political and legal changes of the last years challenged our business model but we’re now very confident to stand on stable ground. Our focus moved from letting luxury private homes to manage and rent out commercial luxury serviced apartments. Today we’re less a platform and more a management service company.
You have been crowned a Luxury Lifestyle Award Winner for Best Luxury VIP Serviced Apartments in Germany. How do you feel about this title?
Kolja Stegemann: It is a great honour to us. The luxury serviced apartment market is very young in Germany and we’re proud to be recognised as one of the first movers. This encourages us to grow and move on to new cities.
What sets you and your team apart from other luxury serviced apartments in Germany?
Kolja Stegemann: All our apartments are individually selected, and we know each apartment personally. This is a big difference to all bog platforms. In addition we personalise the stay with our concierge service and make it that easy and comfortable like staying in a hotel, bit with three big advantage: more space, more privacy and more individuality. We like to say: “the whole city is your hotel, you chose the location and the style, we ensure consistent quality and service.”
What is your motivation and inspiration behind Suite.030?
Kolja Stegemann: Making the difference and hosting friends we admire. Just as I personally appreciate each apartment because it is special, I admire our guests because they have all made the choice to stay with us.
How do you stay updated with interior and quality trends in your industry?
Kolja Stegemann: We collaborate with designers and artists but the best insights we receive from our guest with their feedbacks and booking behaviour. I don’t claim to have a certain style, but we take great care to ensure that the apartments are coherent and of high quality.
How do you accomplish such a high-ranking level of service at Suite.030? How does your team keep motivated?
Kolja Stegemann: We work in the nicest and most exclusive apartments of the city, and we host guest which are one of kind – if this doesn’t motivate, I don’t know what does. And yes, this motivation is the key to success.
What do you most enjoy about your position?
Kolja Stegemann: I like beautiful things and hosting guests; both is part of my daily business. Beside this I wanted to build something from the scratch as entrepreneur, being successful with it is my biggest pleasure.
Did the pandemic have an affect on Suite.030 and how did you manage this?
Kolja Stegemann: Yes, the closure and travel ban seriously impacted our business, but we are fortunate to offer short- and medium-term stays, so at least one pillar kept us going.
Do you have any exciting plans set out for the future?
Kolja Stegemann: During the lockdown we developed a new branch, Invest.030, with which we wan to develop our own luxury serviced apartments projects. We see it as a big advantage for investors if we offer the properties to invest as well as the business model and rental service.
To discover more, visit: suite030.com
All imagery courtesy of Suite.030
View this post on Instagram